5 Key Challenges of CRM Implementation
While the importance of Customer Relationship Management in a business cannot be underestimated, the implementation of a CRM solution can be really challenging at times. For some it can seem…
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Key Omnichannel Retail Trends To Look For In 2020
In multichannel retailing, a company may use a customer experience strategy for achieving not only the ROI but also business success as a whole. Omnichannel retailing is a broader…