customer relationship management

There are a variety of ways small businesses look to cut their expenses. At the same time, they look for ways to increase profitability - especially when operating with reduced staff.…

Unfortunately, most of the new small business owners fail to consider their marketing plans or strategy. There are many marketing concepts for small business marketing to consider and plan…

The foundation of banks, like any other business, is "data". This data constitutes customer data, operational data, compliance data and more. Then, why is it that even today when the banking…

While the importance of Customer Relationship Management in a business cannot be underestimated, the implementation of a CRM solution can be really challenging at times. For some it can seem…

Sage X3 vs JD Edwards Enterprise, both of these software applications and its usefulness will be clear with the following details as described in the review. Overview Sage X3 ERP is a…

A business grows in size, so does its customer base. So, for every business CRM (Customer relationship management) has become an undeniable or top concern to deal with their growing number…

In the CRM space I work in, the middle market, CRM does not mean Customer Relationship Marketing. In fact, marketing is more often than not the forgotten child.Having worked primarily in…

Are you guilty of still using an excel spreadsheet to manage your leads, customers and sales pipeline? Think a CRM is too costly or not appropriate for your small or medium business?…